Up-Front Guarantee
Our up-front guarantee is a promise that we will define the scope, answer questions and offer a flat rate price before the work begins. This provides peace of mind and builds trust by ensuring that there are no surprises.
When a Rainforest Plumbing & Air technician arrives at your home or business, he signs a UP-FRONT AGREEMENT in front of you promising to be up-front with all the key points of the service call. Everything about your service, repair or installation is detailed for you in the UP-FRONT AGREEMENT so there are no surprises. You have the opportunity to agree to everything up-front before any work begins and then sign-off approval of completed work before the technician leaves.
Rainforest Plumbing & Air owner, Ike Tippetts, believes so much in this concept that it takes center stage in our entire company culture.
We know you have many choices, but there’s only one with the UP-FRONT GUARANTEE!
Need more assurances? Go to nomonkeybusiness.com to learn about our crime-free attitude then go to our page on the BBB site to verify our A rating with the Better Business Bureau.
Making the Up-Front Guarantee Work for You
OUR PART:
The technician will begin by asking qualifying questions and listening to gain a clear understanding of your needs, problems, requirements, expectations and value perception. We will communicate the necessary work to be completed, time required and total investment before making any repairs.
YOUR PART:
Make sure that you are present when the technician arrives. Before the work is done, clearly communicate your needs, problems, requirements, expectations and value understanding. It is important that we complete an up-front agreement prior to any repairs. We want you to be assured that you have made the right decision, are not paying too much, and that we will deliver as promised.
Home service repairs are an investment and you deserve to have the assurance that repairs or installations will be completed to your satisfaction for a fair price that you can agree to up-front. Rainforest is the only Plumbing & Air Company in the Valley with The Up-front Guarantee!
Join the Cabana Club
Our exclusive membership plan offers many benefits that improve system efficiency and provide discounts on service calls, while giving you priority service and peace of mind.
Up-front guarantee
We know you have many choices, but only we have the up-front guarantee!
Expect the best
- Timely, Accurate, Fair, and Easy to Work With
- Offering Up-front Guarantees on Our Work
- Serving with Over 20 Years of Experience
- Available to Perform Emergency Services
You guys always do right by me and my properties.
Honest, fair, and reliable. If you need a contractor you can trust call rainforest! Then cancel your home warranty and buy the cabana club!
Very reasonable and efficient, I am so grateful and relieved
My water bill doubled and I called Rainforest in a panic. Amber could not have been nicer or more helpful on the phone and Rob showed up two hours later, which was ahead of schedule. He figured out ...
I love you guys so much
Scott he's the best he's so professional kind and helpful even after he was done with my air conditioner he came in and showed me how to do the thermostat
Fantastic Service
Omar was fantastic! Very professional and thorough. Thank you so much for taking care of our needs in a timely manner. We appreciate you!!
