Our up-front guarantee is a promise that we will define the scope, answer questions and offer a flat rate price before the work begins. This provides peace of mind and builds trust by ensuring that there are no surprises.
When a Rainforest Plumbing & Air technician arrives at your home or business, he signs a UP-FRONT AGREEMENT in front of you promising to be up-front with all the key points of the service call. Everything about your service, repair or installation is detailed for you in the UP-FRONT AGREEMENT so there are no surprises. You have the opportunity to agree to everything up-front before any work begins and then sign-off approval of completed work before the technician leaves.
Rainforest Plumbing & Air owner, Ike Tippetts, believes so much in this concept that it takes center stage in our entire company culture.
We know you have many choices, but there’s only one with the UP-FRONT GUARANTEE!
Need more assurances? Go to nomonkeybusiness.com to learn about our crime-free attitude then go to our page on the BBB site to verify our A rating with the Better Business Bureau.
Making the Up-Front Guarantee Work for You
The technician will begin by asking qualifying questions and listening to gain a clear understanding of your needs, problems, requirements, expectations and value perception. We will communicate the necessary work to be completed, time required and total investment before making any repairs.
Make sure that you are present when the technician arrives. Before the work is done, clearly communicate your needs, problems, requirements, expectations and value understanding. It is important that we complete an up-front agreement prior to any repairs. We want you to be assured that you have made the right decision, are not paying too much, and that we will deliver as promised.
Home service repairs are an investment and you deserve to have the assurance that repairs or installations will be completed to your satisfaction for a fair price that you can agree to up-front. Rainforest is the only Plumbing & Air Company in the Valley with The Up-front Guarantee!
Join the Cabana Club
Our exclusive membership plan offers many benefits that improve system efficiency and provide discounts on service calls, while giving you priority service and peace of mind.
Promoting skills, knowledge, leadership, motivation, and teamwork.
We are hiring! Apply to join our team for great experience and benefits.
We know you have many choices, but only we have the up-front guarantee!