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Frequently asked questions
Are You Hiring?
Yes! This is a great place to work. Learn more here.
Do You Accept Credit Cards?
Yes! We accept all major credit cards. Ask about financing and commercial accounts.
What Kind of Work Do You Do?
We provide service and repair for both commercial and residential applications. Whether for your home or office, we can repair or replace your PLUMBING, DRAIN, COOLING, HEATING and REFRIGERATION systems.
What Cities Do You Service in the Phoenix Metro Area?
Our trucks are all over the valley. We service the entire Phoenix metro area including the cities of Anthem, Apache Junction, Arizona City, Avondale, Buckeye, Carefree, Casa Grande, Cave Creek, Chandler, Coolidge, El Mirage, Florence, Fountain Hills, Gila Bend, Gilbert, Glendale, Gold Canyon, Goodyear, Guadalupe, Laveen, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Queen Valley, Rio Verde, Sacaton, San Tan Valley, Scottsdale, Sun City, Sun City West, Sun Lakes, Surprise, Tempe, Tolleson, and Youngtown.
Technicians are dispatched from their homes or from their current job so there is bound to be a technician near you who can respond quickly!
Are Your Employees Certified Crime-Free?
Yes! Every employee (including technicians) is certified with our the Crime-free Advantage, assuring your safety in your home and for your family!
Are Your Technicians Qualified?
Yes! We hire only the best and most qualified technicians available. Our technicians receive regular training on technical and customer service issues. You can be assured that we’ll get the job done right!
What Is Your Up-front Communication Guarantee?
The Up-front Communication Guarantee assures that our technicians get all the information about the job up-front. They will also will give you a flat-rate price up-front so there are no surprises!
Who Owns Rainforest Plumbing & Air?
Rainforest Plumbing & Air is a division of Rainforest Works, Inc. and is owned by Ike Tippetts. You can read about Ike’s business philosophy at www.iketippetts.com.
Join the Cabana Club
Our exclusive membership plan offers many benefits that improve system efficiency and provide discounts on service calls, while giving you priority service and peace of mind.
Promoting skills, knowledge, leadership, motivation, and teamwork.
We are hiring! Apply to join our team for great experience and benefits.
We know you have many choices, but there’s only one with the up-front guarantee!