24/7 Emergency Service
Put Back Policy
No Pressure Recommendations
When Your Water Main Line Fails Call in the Experts
Main water line leaks are not uncommon. These pipes are under constant, extreme pressure and holes or cracks can cause water to leak from your line to the surface of your lawn, basement and beyond.
If you suspect an issue with your main water line and need a repair fast call the experienced team at Rainforest Plumbing & Air.
We have over 20 years experience identifying water main issues and providing quick, cost-effective solutions, saving you time and stress.
What to Expect with a Water Main Repair
DIAGNOSE
Our experts are trained to identify any water main issues quickly and provide an immediate solution.
RECOMMEND
All recommendations are up to current building codes, always thorough and you can have peace of mind knowing we provide all upfront quotes with no surprises.
REPAIR
Our experienced team ensures all repairs are done efficiently. And we will troubleshoot to make sure any further or potential issues are taken care of immediately.
DIAGNOSE
Every repair starts with an assessment.
When you book your water main line repair service, your personal, trained technician will come to your home to begin the evaluation process to diagnose the issue.
During your evaluation your technician will try to locate the source of the issue by turning off all of your water fixtures and checking to see if your water meter is still showing water flowing or not. From there, they may need to turn off the main water line to begin their repair recommendations.
At the end of your evaluation, they will then present your personalized, comprehensive quote best suited to your repair needs.
RECOMMEND
Due to the urgency of water main repair, we guarantee to have your personal, detailed, no-obligation quote delivered to you immediately following your evaluation.
All water main repair recommendations are thoroughly explained and consider the quality and age of your home's foundation and connecting pipes, and any and all local building codes.
Finally, with Rainforest's Up-Front Guarantee you can rest assured that the price you're quoted is the price you pay, and that you are fully briefed on the scope of work before any repair is started.
REPAIR
We're proud to offer same-day, 24/7 emergency water main line repair service, which means once your quote is approved, your technician can get right to work.
Your personal technician will arrive onsite and repair your water main line within 48 hours, depending on the severity of the issue. It's important to note, due to the excavation work involved, one or more technicians may be on site. No matter the time frame, your technician will make sure to maintain a clean and orderly work space with minimal interruption to your day to day life.
Your technician will keep you updated every step of the way, explaining each one from evacuation and unearthing, to internal patching and solder repair, to back fills and clean up.
Once the repair is complete, your technician will liaise with your utility company to get the water turned back on and check for any additional issues.
And with Rainforest's Put Back Policy you can rest assured, when we clean up, we leave your space better than we found it, guaranteed!
Common Water Main Issues
Decreased water pressure.
If you're experiencing a sudden drop in water pressure across all your fixtures, there could be a leak in your main water line effecting your entire home. Call the experienced team at Rainforest Plumbing & Air for your leak detection service.
Cracks and leaks.
Cracks and leaks are fairly common in water main lines due to the constant pressure on the line. Cracks and leaks can also be extremely hard to identify until it's too late, because they are hidden below concrete slabs or under sod. So call our team if you have noticed excess standing water in and around your home, yard or street and we'll send one of our experienced technicians out right away.
Corrosion in water main line.
Corrosion is a common problem in older water main lines. As the material corrodes over time, the integrity of the pipe is diminished which can result in cracking. When left unattended, these cracks can result in major leaks and potential property damage.
Temperature mixing issues.
Temperature mixing issues are another sign that there may be an issue in your water main line. For example, if you're experiencing lukewarm water in one area of your home, while all the others are hot, this means the hot water is leaking in the ground before it makes it to that fixture.
Put Back Guarantee
Unlike other HVAC and Plumbing companies, when we are done, we have a skilled crews that can handle all of your restoration or “put-back” needs. We don’t just run in and out for a quick fix and leave you hanging with the aftermath.
Our crews are ready and waiting to put your property back just the way it was prior to the repair, complete with finishing and painting, excavation and concrete. Call us today to learn more.
What is a Water Main Line?
The main water line is the last stage of the water distribution network. It is located underground and will run from the city meter directly to your home.
Typically, you will find a riser that contains a shut-off valve and a pressure regulating valve, to help maintain a safe pressure level for your home. The installation of these valves is recommended for all homeowners in the Phoenix Valley as our city water pressure tends to be quite high.
The water lines run directly under ground, or up the wall and through the attic. And have drops where they tie into your fixtures. Think of your water main line like a main artery with branch off veins transporting water throughout your home.
Frequently Asked Questions About Water Main Repair
How much does water main repair cost?
The cost for water main repair service greatly depends on the severity and complexity of the repair work needed. But you can rest assured that with our Up Front Guarantee, there won't be any added fees or hidden surprises.
How long does water main repair take?
As with cost, the time it takes to repair your water main greatly depends on the severity and complexity of the repair. At Rainforest Plumbing & Air, we're also proud to offer complete repair service, from excavation to facilitate the unearthing of the pipe, to cleanup finishing we ensure all steps are done thoroughly, but efficiently.
How do I know if I need a water main repair?
Common signs that you need a water main repair include: water in your street or yard, standing water in and around your home, damp drywall or ceilings, cracks in your foundation, low water pressure, higher water bills, strange sounds coming from your pipes, and abnormally warm spots on your floor. Make sure to call our experienced team right away if you notice any of these issues.
What can I do to prevent water main leaks?
Because water main leaks aren't easily identifiable, the best way to prevent them is with regular inspections and maintenance with our exclusive Cabana Club Membership. For a low monthly fee, we will preschedule all your annual plumbing service, including water main line inspections, so you can relax and leave the rest to us!
Rainforest Quality Guarantee — Any work Rainforest does will run problem free for 1 year or we will fix it for free!
We are proud to offer our Up-Front Guarantee meaning we won't start any work until you are fully informed on the scope and price of the project. And you won't need to worry about any hidden fees.
Why Choose Rainforest Plumbing & Air
We know that finding a reliable company that provides plumbing, HVAC, and other home services can feel impossible. So here are only a few reasons why you can trust the team at Rainforest Plumbing & Air to make the impossible, possible!
Timely, Accurate, Fair and Easy to Work With
Our trained technicians are dedicated to providing 5-star service built upon our 6 customer service pillars. We won’t rest until the job is done as thoroughly and efficiently as possible.
Locally Owned & Operated
We’re a family owned business based right here in Phoenix! Rainforest Plumbing & Air serves all of Maricopa County and parts of Pinal County.
Over 25 Years Experience
Whether it’s repair, install or regular maintenance, Rainforest Plumbing & Air has been your go-to plumbing and HVAC service provider for over 25 years.
Residential & Commercial Service
Whether it’s your home or business, our team is committed to serving your family, employees and customers with our full range of HVAC, air quality and plumbing services.
The Services We Offer
Join the Cabana Club!
Sit back and relax, we’ve got you covered! With our exclusive membership program we offer priority service and peace of mind with annual inspections and tune-ups that improve the efficiency and longevity of your HVAC or plumbing system.
Benefits of Membership Include:
- Guaranteed lowest price on parts and service.
- Two hour priority service.
- Zero after hours or holidays fees.
- Annual water savings and air efficiency reports.
- Extend equipment life.
- Protect against unexpected failures and repairs.
Our team comes equipped to handle any and all service calls with our fleet of fully stocked service trucks.
Call Us Today
1837 N Rosemont Mesa, AZ 85205
Proudly serving Phoenix valley wide, Rainforest Plumbing & Air is dedicated to providing the highest quality HVAC, indoor air quality and plumbing services.
Emergency Services Available
Anthony
Henry, Anthony, and Walter came to fix a huge main bust. They worked tirelessly for about 16 hours to make sure our residents got their water back on. The job was a big one, and not one of them complained, nor did they stop. They are awesome and I would recommend Rainforest to anyone!
Mike C.
The pressure reducing valve on our main water line failed and we lost all water to the house. As we continue to be members of the Cabana Club, after calling Rainforest, Matt called me within 30 minutes and was at my door less than an hour later. That's impressive - more so on a holiday!
