We have a customer-oriented, communication-based philosophy here at Rainforest Plumbing & Air. Our plumbing and AC service system is designed around our core values which are to be timely, accurate, fair, complete, clean, safe and up-front.
We want you to know that we train our technicians to communicate and obtain your written agreement up-front so there are no surprises. You are doing your part by being present before the work is done and communicating your needs, problems, requirements, expectations and value-understanding. It is important that you sign your up-front agreement before the work is done to declare your full understanding and again after the job is done to declare your satisfaction.
Our UP-FRONT COMMUNICATION GUARANTEE assures you that you made the right decision to call us. You can also be assured that you are not paying too much for plumbing or HVAC and we will deliver as agreed in writing. If there is anything missing, please stop the technician and ask for written clarification before any work is done. Your advance understanding of all the details of your service is important to the success of every service-call for you and Rainforest.
We know you have many choices but there’s only one with the Up-Front Guarantee! When you call Rainforest Plumbing & Air, there will be NO SURPRISES!